Is meaningful interaction in Facebook really that meaningful?

By |February 8th, 2018|

Facebook recently announced that it has changed its News Feed to prioritize “meaningful social interactions” over “relevant content”.

The news Feed […]

Who is more customer-obsessed: Amazon, Trump, Zappos or Jack Ma?

By |February 2nd, 2018|

Progressive Business leaders and Marketers around the world are transforming their approach to be customer-obsessed.

Now for some leaders, customer-obsession […]

What do you do?

By |December 5th, 2017|

It’s a common question that people ask me. So what do I do?

I help businesses get on the front foot […]


By |November 22nd, 2017|

Is your business.

1. transforming around technology and a new digital ecosystem?

2. integrating POS, Apps, and more and more click […]

What does the future hold? Ask a futurist.

By |November 9th, 2017|

Sydney marketing agency, Step Change, invited me to listen to futurist, Craig Rispin, address a group of business movers and […]

Over 90,000 participants fed into a food personality segmentation. Which one are you?

By |September 19th, 2017|

The CSIRO (Commonwealth Scientific and Industrial Research Organisation) is the federal government agency for scientific research in Australia.

It has always […]

Why are you heading off to another meeting? To waste time, or achieve an outcome?

By |September 19th, 2017|

I recently wrote a post on that was published in the TrinityP3 Blog.

It focussed on the meeting culture crisis. And it […]

How to use the Pareto Principle to spark profit growth

By |June 28th, 2017|

I’m sure you’re familiar with The Pareto Principle or 80/20 rule. Where for many events, roughly 80% of the effects […]

Now this is customer loyalty marketing at its best

By |May 30th, 2017|

I recently flew back from regional Australia to Sydney. As I was thumbing through the Rex flight magazine, an article called […]

Thank you clients of 2016

By |December 12th, 2016|

As always, I’d like to thank the wonderful clients that I’ve worked with this year.

It has been a pleasure delving into […]